Infrakit Group Oy is on a mission to transform infrastructure construction for a more sustainable future. As a leading European SaaS company in the field of infrastructure construction, Infrakit provides cloud-based solutions that support digital project management from design to completion. Headquartered in Espoo, Finland, with operations across Europe, Infrakit is home to a passionate, open-minded team that puts people first—both customers and colleagues.

Our values? Responsibility, honesty, and a strong culture of care.

Your Role: 

We're looking for an enthusiastic and proactive Customer Success Manager to join our Norwegian team. In this role, you'll support our clients in maximizing the value of the Infrakit platform in their infrastructure projects. You'll help digitalize workflows, offer hands-on support, and build strong, lasting relationships.

You’ll be part of the Scandinavian team and report to the Director of Services & Customer Success Scandinavia.

What We Offer

At Infrakit, you’ll be joining a forward-thinking team that values innovation, collaboration, and personal growth.

• Freedom and responsibility in your daily work
• An open, supportive, and collaborative culture
• Excellent work-life balance with flexible hours
• Competitive compensation
• Opportunities for skill development and career growth
• A strong mentorship program and a knowledgeable, helpful team
• A chance to contribute to the digital transformation of the construction industry
  

Key Responsibilities

• Understand customer goals and help them succeed with Infrakit
• Develop and execute customer success strategies in Norway
• Provide remote and on-site training, guidance, and support
• Deliver professional services throughout the project lifecycle
• Maintain long-term client relationships
• Present Infrakit’s value through engaging proposals and presentations
• Stay updated on trends in BIM and infrastructure construction
• Participate in industry events to strengthen Infrakit’s presence
  

What We’re Looking For

• Minimum 3 years’ experience in infrastructure projects, model-based construction, or similar
  
• Background as a Design Manager, Site Manager, or Surveyor is a plus
  
• Experience with machine control systems, design software, and infra project tools
  
• Customer-focused with strong communication, presentation, and negotiation skills
  
• A Master’s degree in construction, surveying, engineering, or a related field
  
• Entrepreneurial mindset and eagerness to learn
  
• Problem-solving skills, resilience, and the ability to work independently
  
• Willingness to travel across Scandinavia
  
• Team player with a collaborative spirit
  
• Fluent in Norwegian and English (professional level)

Ready to Make an Impact?

Help us shape the future of sustainable infrastructure. Submit your application today – applications are reviewed on an ongoing basis.

Questions?
Contact Celinn Malm at celinn@widju.com or call +47 473 432 71. Do not hesitate to contact her if you have any questions.